CITY OF INDUSTRY
MAIN BRANCH ADMINISTRATIVE LEADERSHIP
OWNER & FOUNDER
of Escrow Today
In her early twenties she began as a receptionist and advanced to hold every position in the escrow ranks; escrow assistant, escrow officer and sales account manager until opening Escrow Today in 1998. With her at the helm, Escrow Today has seen twenty years of continual growth. Genie is natural born fixer and problem solver, with the ability to see the root of an issue and get it resolved. This talent is what has landed her in a leadership position that utilizes her love of promoting people and making their ambitions a reality. She approaches her role as more of coach than a boss, allowing individuals to work independently while focusing on contributing to the building of their business and supporting them by providing education, training and the tools for success. She knows that if the escrow officers have the right tools and company support, they will reach their goals. This also creates a positive work environment where everyone succeeds. Genie focuses on continually developing relationships and her knowledge to ensure that Escrow Today is at the cutting edge of the real estate industry. This allows Escrow Today to stay on top of technology trends and the market demands of fraud protection, as well as the priority of customer service and privacy. She knows how to promote, succeed and grow in this industry, because she’s done it. She believes that you don’t climb the ladder of success, others pull you up the ladder, and she strives to be that person. After the thirty years in this industry, her unyielding energy, spirit and excitement is evident in the many successful people who have been inspired and grown through Escrow Today and her leadership.
Among Genie’s favorite things are her family, her husband of 25 years, two daughters, three Cavalier King Charles Spaniels and two rescue cats. She is an animal lover, loves watching movies, running and yoga.
Client Relations and Business Development
Leonard has been with Escrow Today since 1999. He worked in account management for several years prior to joining Escrow Today, and his experience shows in his dedication to his clients. His main goal is to always put the clients first, and does whatever he can to make them look like superstars. He believes in supporting our escrow officers and he knows that when they are happy, the clients are happy.
Leonard is a dedicated family man that loves spending time with his wife of 25 years and their three daughters. He enjoys traveling, cheering on Los Angeles sports teams and is an avid music collector.
Kimberly has been with Escrow Today since 2003, when she joined our team at the age of 18. She started with us as a file clerk and worked her way up to being an essential part of our team as Operations Manager. She promotes our team attitude with her hands on approach to management. She handles the day to day operations, assists staff with any issues that may arise and is a great problem solver who can find a solution to any escrow file challenge. Kimberly believes in an ‘employee first’ philosophy and her dedication and attention to detail ensure that our team is always taken care of, focusing on providing the escrow officers with all the tools they need to succeed.
Kimberly enjoys spending time with her family, traveling and hanging out with her dogs Otis and Ace.
Many many thanks, to all of you. Working with you has been amazing! I really can’t imagine any way this process could have been any better.
Thank you so much for everything!!! You have all been so wonderful to work with and really made what had been a difficult experience easy.
Thank you Cristina. I so appreciate all your efforts. I know we were in good hands with your escrow company. Much success to you.
Wow an escrow officer that works on weekends! I think I’m in love!
– Stefany V
Thanks Cristina for your expert support to have this escrow done very smoothly. It is our pleasure to work you and Escrow Today, Inc
– Jay Y.
Cristina, you were wonderful! Thank you for being so helpful throughout the process.
Thank you, Cristina, for all your help and the pleasant and efficient way you handled our escrow. We highly recommend you!
Thank you again Cristina! You made everything so easy.
Buying property really freaks me out ! Thanks for understanding the emotions !
We have used Escrow Today for years because of their professionalism, skill and client service. In today’s challenging and sometimes complicated real estate transactions we need a company that’s superior in knowledge and experience. Escrow Today is that company along with Adriana Ponce our Escrow officer who always goes the extra mile for us! A big 5 stars!
Keller Williams Realty
I’ve been working with Escrow Today for a few years now and they are FANTASTIC! Specifically Zoraya Salazar and Leonard Gastelum. When we’ve had clients not able to meet to sign their escrow paperwork or loan docs, Escrow Today has always made it work whether it’s at night or on the weekends. With the experience that they have couple with the unparalleled customer service, you won’t find a better Escrow partner that cares about your business as much as they do!
New American Funding
I have told at my place of work (The Peninsula Beverly Hills) about you and your company, how helpful and understanding, willing to make us (the costumers ) feel relaxed and that everything is under control. Like I said, ESCROW TODAY HAS DELIVERED WITH 5 START 5 DIAMONDS SERVICE !!! Especially CECILIA MEZA.
Marvin W. Castillo
13181 Crossroads Pkwy N #104 City of Industry, CA 91746